Stevie Wonderful – a handsome orange tabby – recently had a terrible accident where he fell 80 feet from a rooftop and became wedged between two buildings. Miraculously, Stevie was rescued by firefighters and survived.
Stevie’s guardian, Dee Dee, rushed him to an emergency nighttime veterinary practice, where doctors set the bones of his fractured wrist. In the month that followed, Dee Dee lost sleep as she paid for more veterinary visits, pain medication, and eventually learned that Stevie would need surgery to amputate his leg.
As she wondered how much deeper she’d have to dip into her savings to pay for the surgery, Dee Dee’s research led her back to the San Francisco SPCA – where she adopted Stevie on Valentine’s Day 2019.
Dee Dee was deeply relieved to discover our Financial Assistance program. Soon after, our veterinarians performed the successful surgery to remove Stevie’s damaged leg, and his healing began.
Today, Dee Dee says Stevie is slowly going back to his cheerful, affectionate self.
Our Financial Assistance program helps keep pets where they belong – in their loving homes. No guardian should have to give up their pet because they can’t afford veterinary care.
The need for financial assistance is huge – last year, our program helped more than 2,600 pets! We started our fiscal year by allocating $250,000 to our Financial Assistance program. By January, the funds had depleted, so we quickly started raising more money to help clients like Dee Dee and Stevie Wonderful.
Please consider making a gift to help get animals like Stevie Wonderful the care they deserve, so they can stay with their loving families. All gifts made to our Financial program will be matched through June 30, up to $250,000.
Interview with Dr. Jena Valdez, SF SPCA Chief Medical Officer
How long have you worked at the SF SPCA?
Do you have pets?
Yes! Oscar, an 11-year-old dachshund and Simon, a 9-year-old shorthaired tabby
How would you describe the SF SPCA in one word?
What motivates your work at the SF SPCA on a daily basis?
At the SF SPCA, we’re always searching for better ways to provide care, to drive conversations and push limits that others may not. Right now, we’re looking at veterinary care in a new way, thinking about how we can deliver lifesaving services for pets and the people who love them. We’re being deliberate about how we bring clients in and how we can cast the biggest net to reach as many people as possible.
How did the monthly Mobile Vaccine Clinic (MVC) at the Cow Palace and low-cost Call-Ahead Clinic (CAC) at the Mission Campus begin?
In 2010, I was working in the SF SPCA hospital, and we noticed a high volume of parvovirus cases coming in from a specific zip code. Parvo can be fatal if not treated, and vaccinating pets is the best protection. This is what led to the creation of the Mobile Vaccine Clinic.
Through the MVC, we started to get to know the community and focused on listening to what we could do to expand care in ways that would be the most useful to clients. These conversations sparked the idea for the Call-Ahead Clinic. Essentially, we created the CAC as a bridge between the MVC and the campus hospitals.
How did the MVC and CAC pave the way for the new Community Clinic?
From talking to the community, we learned that we needed to address two key barriers: cost and transportation. The Community Clinic is a continuation of how we are expanding access to veterinary care. It’s modeled after the CAC and will offer a similar menu of items: care for non-emergent concerns, flea and tick preventatives, heartworm protection, treatment for minor skin and ear cases, and vaccines.
Creating this clinic meant we had to address cost in a way that would be financially sustainable for the organization, so the price point reflects both what clients can afford and what is necessary for ongoing operating costs. Then we started looking for a brick-and-mortar location. It was clear we needed to locate somewhere within the Excelsior neighborhood, which would help people overcome the barrier of transportation.
We also wanted to bring in people from the community to address the lack of diversity in veterinary medicine as well as a decline in veterinary professionals entering the field. That’s where the mentor training program, CoMET, comes in.
Is this a model that can be replicated in other communities and by other shelters?
Yes! Our goal is to have another location. This isn’t just for San Francisco. A successful model means we can replicate this, and it’s a project that can be replicated by our partner shelters. The more shelters who can deliver non-traditional veterinary services and offer mentoring opportunities will equate to more pet guardians accessing care and more trained providers in the field, directly addressing the current veterinary shortage.
In five years, I see the clinic thriving as a valuable, trusted resource to the community, hopefully open on a daily basis. CoMET will have a couple of cohorts each year to support the veterinary profession in general. Everything about it is a win for animals and the people who consider them part of their family.
Your support makes our access to care programs possible. All donations made before 6/30 will be matched up to $250k. Please make a gift today.
This summer, we’re dismantling the two biggest barriers to veterinary care—cost and transportation—with our new Community Veterinary Clinic in the Excelsior neighborhood. The clinic will be the first of its kind in the city, offering a selection of low-cost, fixed-fee veterinary care. Services will include vaccines, heartworm protection, flea and tick preventatives, treatment for skin and ear infections, and more.
“The Community Veterinary Clinic is about getting away from a one-size-fits-all approach to care, by listening to our clients and working with them to develop a treatment plan that considers their individual goals and resources,” said SF SPCA Chief Medical Officer Dr. Jena Valdez.
Since the pandemic, economic hardship has increased. As cost of care continues to rise over the next decade, it’s fair to assume underserved communities will suffer disproportionately. If we’re going to achieve our goal of expanding veterinary access to all pet guardians, we need to create new options for access to high-quality pet care.
“We’re creating ways to help prevent animals from being surrendered to shelters and identifying what we can do to help animals stay in the best home possible: the one they’re in,” said Dr. Valdez.
Over time, we hope to establish as many low-cost clinics throughout San Francisco as are needed by our city’s currently underserved communities. Then, we want to expand the clinic’s model and deliver it across the state and beyond.
The Community Veterinary Clinic would not be possible without your support. Please make a donation today so that we can make veterinary care accessible for all pets.
Photo: Dr. Jena Valdez, SF SPCA Chief Medical Officer, will oversee the Community Veterinary Clinic.
Grand Opening! Shelter Medicine Surgical Suite
This month we are opening a new surgical suite for shelter animals who need medical procedures. Not only will this greatly increase our capacity to help homeless animals, it will also free up space in our Spay/Neuter Clinic so we can perform more procedures. The new surgical suite will increase our spay/neuter capacity by at least 50%.
Currently, our Community Medicine and Shelter Medicine programs share one surgical suite, where we perform spay/neuter procedures, surgeries for both homeless and owned animals, and medical care for animals served through partnerships. There is more demand for these services than our one surgical suite can provide.
“There has been an increase in the number of homeless animals needing medical treatment, as well as an increase in the demand for spay/neuter surgeries for client-owned animals,” said Dr. Jena Valdez, SF SPCA Chief Medical Officer. “By opening a new Shelter Medicine surgical suite, we will dramatically increase our capacity to provide veterinary care for the animals who need our help.”
More than half of the spay/neuter surgeries we perform for client-owned animals are reduced cost or free. In addition, the new suite will allow us to help more homeless animals who need critical medical treatment before they find their forever homes.
The new surgical suite would not be possible without our generous donors. Please consider making a gift today to help animals in need get the medical care they deserve.
“Riley was always a playful puppy. She loved the off-leash dog park. While her play style was rough, we never saw a problem. One day a new dog joined the dog park and a fight between Riley and the other dog broke out. The other dog was injured and had to be taken to the hospital.
We hired a trainer right away and didn’t go back to the park. More than a year later, while Riley was playing in the backyard she slipped by me and hurt another dog who was on a walk with their owner. I was beside myself and again called the trainer.
We made a plan to secure our backyard. Unfortunately, Riley slipped out and again injured another dog. I desperately looked for pet behavior services and found Dr. Wailani Sung at the SF SPCA’s Behavior Specialty Clinic.
During our consultation, Dr. Sung provided multiple recommendations to help Riley. Dr. Sung recommended counter conditioning exercises as well as switching to a harness and gentle lead instead of the chain collar the trainer had recommended. We started Riley on Fluoxetine, which has helped calm her anxiety. These recommendations combined with information for me on how to work with Riley were necessary for Riley and me to succeed.
The bond my family has with Riley now is much stronger after working with Dr. Sung. Riley is less anxious and my family and I better understand her strengths and weakness, making it possible for her thrive in our home.”
January is full of new beginnings, so what better way to start fresh with your pet than to set them up for a happy and healthy new year? From dental cleanings to flea control to vaccine reminders, here’s how to get your pet ready to take on 2022!
Prevent the Pests
Restock your flea and tick medications. If you don’t have a few months’ supply on hand, you can order directly from our online pharmacy!
Groom your dog or cat regularly to keep their coat looking pristine and to allow you to better scan their fur and skin for external parasites.
Be wary of off-beaten trails. Try your best to avoid outdoor areas that have dense vegetation/weeds as these areas are known to harbor ticks.
Keep Fangs Fresh
Schedule regular teeth cleanings with your veterinarian.Maintaining pets’ dental health can add years to their life.
Vaccines and Boosters (but not for COVID-19)
Fortunately, our furry friends don’t need protection from the pandemic, but they do require core vaccines for optimal health. Click to learn more about Core Vaccines for Cats or Core Vaccines for Dogs. Please note thatCalifornia is currently experiencing a canine distemper outbreak and vaccine boosters are strongly encouraged for all dogs.
We want ultimate health and wellness for your pets this year—and every year!
When pets have clean teeth and healthy oral hygiene, it’s not only good for them, it’s good for you! It’s a common misconception that dogs and cats have naturally unappealing breath, but when their teeth are clean, their breath can be fresh! Here are four tips to ensure your pet’s teeth are as healthy as can be.
Brush their teeth! Using a specially designed pet toothbrush like the C.E.T. Oral Hygiene Kit on our online pharmacy can help to make for a more stress-free tooth-brushing. You may have to start slowly as many pets may attempt to eat the toothbrush or show signs of stress; but with a flavored pet toothpaste and some patience, you can teach them to relax as you care for their teeth. Before starting any grooming activity, make sure you have created a calm environment for your pet.
Include a dental-diet dry food in their daily nutrition. Kibble can provide a simple and effective way to cut back on plaque as long as it is designed to do just that. Dental-diet dry food is larger and softer than standard dry food, and it is meant to be chewed (as opposed to swallowed whole). But be aware that while dry food can benefit cats’ dental health, an exclusive diet of kibble can cause many cats to become overweight due to the high amount of carbohydrates in it. A mix of both dry and wet food will keep their teeth and diet in check. Additionally, you can use food-dispensing toys that will help slow down eating and encourage chewing.
Schedule regular teeth cleanings with your veterinarian. Maintaining pets’ dental health can add years to their life as it reduces the chances of disease, especially in older cats and dogs. Be sure to talk to your veterinarian about regular professional cleanings.
Offer treats that contain enzymes to help keep teeth clean. You’ll find specialty items in our online pharmacy such as Greenies and DenTees Stars that will make your pet happy while ensuring their oral hygiene. It’s a win-win, and they can be delivered right to your home!
It may be surprising, but many everyday household items can be toxic to our furry family members. The two most common pet toxins are human medications and human food. It’s critical to keep prescriptions and over-the-counter medicines safely stored, and that includes those carried in backpacks or purses. While we may not offer our pets bites from our plates, they are very capable of finding potentially harmful foods on their own, both inside and out of the house. So vigilance is a must.
It’s under-the-radar items like these that can be overlooked when we think about poison, so here is a list of what to ensure is outside their reach.
Chives, chocolate, currants, xylitol (a sugar substitute often in gum, candy, baked goods, peanut butter, supplements, and vitamins), garlic, grapes, leeks, onions, raisins, scallions, shallots, yeast
Rodenticides, ethylene glycol (found in many antifreeze products)
What are the symptoms?
There is a wide range of symptoms that pets may display in response to ingesting toxins and the symptoms vary by substance. You may see vomiting, diarrhea, muscle tremors, lack of coordination, or fever, or other signs of distress. In general, if you are concerned your pet may have been exposed to a toxin, contact your veterinarian as soon as possible. Time is of the essence.
What can I do?
– Check your household for the items and substances as mentioned above.
– Store your veterinarian’s phone number in your cell phone contacts.
– Look up the location of your nearest emergency clinic, and save their phone number and address in your contacts.
You can contact the San Francisco SPCA Veterinary Hospitals at 415-554-3030. Click here to view our emergency hours and a list of after hours emergency clinics.
You can also call the California Poison Control Center at 888-222-1222.
Your pet relies on you for everything from exercise to treats. She counts on you to lead the way — especially in chaotic situations. In a disaster, you may have to leave your home in a hurry, so it’s beneficial to have a pet “go” bag by the door with essentials. Here’s what you can do to equip yourself and your pet for an emergency.
San Francisco Society for the Prevention of Cruelty to Animals is a 501 (c)(3) non profit organization. EIN: 94-0836580
Ready To Adopt?
To expedite the adoption process, please complete the cat or dog adoption form and bring a printed copy with you to the SF SPCA Adoption Center (Hours & Location). This helps us better understand what sort of pet you’re looking for so we can guide you every step of the way! Please bring a valid photo ID and verification that you are allowed to have a pet where you currently live.
Find the perfect match.
First, we’ll meet with you to find out more about you and your pet preferences and answer your questions. Our goal is to help you find the pet that best fits your lifestyle and living situation so we want to make sure you have a realistic understanding of the time and resources necessary to provide training, medical treatment, and proper care for your new pet. This can take time so please allow at least one hour for the adoption process.
Meet and greet.
Once we have a good understanding of your living situation and the type of pet you’re interested in, we’ll make introductions and let you spend some quality time getting to know each other to see if there’s a love connection. It’s important that all household members take part in this important decision so please make sure everyone is present (including any resident dogs if you’re considering adding a new pooch to your pack).
Make it official.
Once love happens, we’ll complete the paperwork, review all the SF SPCA adoption benefits, provide information on any known medical or behavioral issues, and share tips to make the transition a success for both you and your new pet.
Stay in touch.
We consider you and your new furry friend a part of the SF SPCA family so please reach out with questions ― and be sure to share your adoption stories and pet photos at sfspca.org/stories
Don’t forget to schedule your first free health exam at the SF SPCA Veterinary Hospital within three days of adopting.