When Milo arrived at the San Francisco SPCA Veterinary Hospital, the urgency of his case was immediate, and our veterinary team called a STAT. Milo was suffering from a urinary blockage, a life-threatening condition that male cats are especially prone to. Without swift intervention, toxins can build rapidly, putting a cat’s life at risk.
Within moments, Milo received emergency care. Our veterinarians relieved the blockage and worked closely with his family to send him home with a prescription diet designed to support urinary health, which is often an effective solution after a first episode.
A setback requiring advanced intervention
However, one week later, Milo was back at our hospital. The blockage had returned. After a thorough evaluation, Milo’s care team determined that he needed a perineal urethrostomy (PU) surgery, a complex procedure that reroutes the urethra to prevent future blockages. It’s a highly effective surgery with an excellent prognosis, but it’s also costly and typically performed at specialty hospitals.
Milo’s family was faced with an impossible choice. They wanted to give him the care he needed, but they didn’t have the financial means to pursue the surgery elsewhere.
Although PU surgery is often performed at specialty hospitals, our team has the surgical expertise to handle complex cases like Milo’s. That capability, combined with a deep commitment to access to care, meant his family didn’t have to choose between financial hardship and their cat’s life.
Our veterinary teams partner closely with clients to understand their goals, values, and financial realities. Through this contextualized approach, treatment plans are tailored to each pet and family, ensuring that medical decisions are both compassionate and realistic. When cost becomes a barrier to lifesaving care, our donor-supported financial assistance program helps make treatment possible.
Thanks to this service model and the generosity of supporters who make financial assistance possible, we were able to make Milo’s surgery happen. Two of our dedicated doctors, Dr. Grace Park and Dr. Kat Geating, cleared their schedules and performed the delicate procedure, collaborating closely with Milo’s family every step of the way.
A full recovery and a bright future
Today, Milo is thriving and enjoying life back home with the people who love him. His story reflects the heart of the SF SPCA Hospital: exceptional medical expertise, close partnership with pet guardians, and a commitment to keeping pet care accessible. Primarily funded through philanthropy, the SF SPCA Hospital’s services and programs help ensure that lifesaving care is available to pets and families when they need it most, strengthening San Francisco’s network of veterinary care. Schedule an appointment at the SF SPCA Hospital and partner with a veterinary team that’s committed to your pet’s lifelong health.
This story originally appeared in the spring 2026 issue of Our Animals magazine. Download a copy to read more.