Cancellations & Refunds

Summer Animal Camp Cancellation and Refund Policy

Please note: There is a separate cancellation and refund policy for school-year programs below.

 

  • A $25 administrative fee will be charged to any cancellations or changes. 
  • All cancellations must be in writing by email.
  • For cancellations received prior to May 1, we will provide a full refund of the tuition (or of the adjusted financial aid tuition), minus the $25 administrative fee for each session.
  • Enrollment cancellations made on or after May 1 will not be guaranteed a refund. A 50% will be given if we are able to fill the space after the cancellation.
  • Unfortunately, cancellations or changes made on or after June 1st will not receive a refund. 
  • Cancellation policy applies to extended care program.

For more information about Summer Animal Camp, please review our F.A.Q.

Humane Education Cancellation and Refund Policy

If you need to cancel your child’s enrollment in a San Francisco SPCA program, please notify us as soon as possible so we can notify other families of the opening.

 

  • All cancellations must be in writing by email.
  • For cancellations received one month or more in advance, we will provide a 100 percent refund.
  • For cancellations received less than one month in advance, a partial refund of 70 percent will be given only if we are able to fill the space after the cancellation.
  • We do not provide a refund for program cancellations received less than one week in advance.
  • We require one month's notice in writing if you would like to switch your registration to a future program date. Please note, a $25 administrative fee will be charged to any cancellations or changes. 
  • If we decide to cancel a program due to lack of interest, we will provide those enrolled a full refund.