Youth Programs Cancellation & Refund Policy
General Cancellation & Refund Policy:
Please note: There is a separate policy for Summer Animal Camp below.
If you anticipate the need to cancel your child’s enrollment, please notify us as soon as possible, as this will give us the opportunity to notify other families of the opening.
- All cancellations must be in writing (email or fax).
- For cancellations received one month or more in advance, we will provide a 100% refund.
- For cancellations received less than one month in advance, a partial refund of 70% will be given only if we are able to fill the space after the cancellation. We are unable to provide a refund for program cancellations received less than one week in advance.
- We require one month's notice in writing if you would like to switch your registration to a future program date.
- If we are unable to generate enough interest in any program, we reserve the right to cancel that program and provide those who did enroll a full refund.
Summer Animal Camp Cancellation & Refund Policy:
To assist everyone in finalizing camp plans, please notify us as soon as possible if your child will not be able to attend camp this year. This will give the SF SPCA time to notify families on the waiting list of the opening.
- All cancellations must be in writing (email or fax).
- For cancellations received prior to May 1, we will provide a 100% refund of the total tuition (or adjusted financial aid tuition).
- Enrollment cancellations made on or after May 1 will not be guaranteed a refund. A partial refund of 50% will be given only if we are able to fill the space after the cancellation.
- We require one month's notice in writing if you would like to switch your registration to a future program date.
- For more information about Summer Animal Camp, please review our F.A.Q.
